MTSolutions GroupAI · Technology · Creative
MTSolutions Group · Las Vegas · Henderson · Southern Nevada
IT Management
Built for Southern Nevada.
Proactive managed IT services, 24/7 monitoring, cybersecurity, cloud management, and on-site support for businesses across Las Vegas, Henderson, and Southern Nevada — delivered by US-based engineers who know this market.
500+
Endpoints Managed
Across Las Vegas & Henderson
99.99%
Uptime Delivered
On managed infrastructure
< 2min
Avg Response Time
For critical support tickets
20yrs
Southern Nevada Expertise
Deep local market knowledge
Serving Las Vegas · Henderson · Southern Nevada
Las Vegas
From the Strip corridor to Summerlin and the 215 tech corridor, we support businesses across every Las Vegas neighborhood with on-site and remote IT management.
Henderson
Henderson is home to a growing concentration of professional services, healthcare, and financial organizations. We deliver enterprise-grade IT management to organizations of every size in this market.
Southern Nevada
Beyond the metro core, we support tribal governments, gaming facilities, agricultural operations, and multi-site organizations across the broader Southern Nevada region.
Core IT Management Services
Six Practice Areas.
One Accountable Team.
Every service below is staffed with dedicated depth — not a generalist wearing six hats. Your organization gets specialized expertise across every IT discipline without managing six different vendors.
24/7 · Proactive · Automated
Remote Monitoring & Management
See every issue before your users do.
80%+
Issues caught before users notice
Most IT problems do not announce themselves — they build silently until they become outages. Our RMM platform watches every endpoint, server, and network device around the clock, correlating health signals across your environment to surface anomalies before they cascade into downtime. Automated remediation scripts resolve the most common issues instantly; everything else escalates to a US-based engineer within minutes.
What's Included
CPU, memory, disk, and process monitoring with threshold-based automated alerts.
Tested patch pipelines deployed to staging before production, with rollback protection.
Rolling baselines detect anomalous behavior weeks before users notice degradation.
Hypervisor-level monitoring for VMware, Hyper-V, and cloud-hosted workloads.
SNMP and syslog collection from switches, firewalls, and wireless access points.
Common issues resolved without human intervention via tested PowerShell and Bash scripts.
Monthly uptime, ticket volume, and response-time reports delivered to your inbox.
On-call escalation paths ensure no critical alert goes unacknowledged around the clock.
US-Based · Tier 1–3 · <2min Response
24/7 Help Desk & End-User Support
Human engineers, not offshore script readers.
< 2min
Critical issue response time
When something breaks, your team needs a real answer from a knowledgeable engineer — not a chatbot or a ticketing queue that resets on Monday morning. We staff US-based support engineers at every tier, with SLAs calibrated to your business criticality. Our average first-response time is under 2 minutes for critical issues, and our first-call resolution rate consistently exceeds 85%.
What's Included
Triaged support from password resets to complex infrastructure incidents, all in-house.
Instant remote session capability for rapid diagnosis and resolution without on-site visits.
Field technicians across Las Vegas, Henderson, and Southern Nevada metro area.
Exchange, Teams, SharePoint, and Azure AD administration and end-user troubleshooting.
Workstations, laptops, printers, and peripherals diagnosed and repaired or replaced.
LOB application triage and vendor escalation management on your behalf.
Provisioning and deprovisioning with documented IT runbooks per role and department.
Living runbooks, network diagrams, and integrated password management via 1Password or Keeper.
Zero-Trust · EDR · Compliance
Managed Security & Endpoint Protection
Security that runs while you sleep.
$4.88M
Avg breach cost — stopped cold
A single unpatched endpoint is the entry point for 60% of breaches. Our managed security stack layers next-generation antivirus, endpoint detection and response (EDR), email security gateways, and DNS filtering into a defense-in-depth architecture. Every alert is triaged by a human analyst — not auto-closed by a rule. Compliance mappings for HIPAA, PCI-DSS, and Nevada Privacy Law are maintained and documented at all times.
What's Included
CrowdStrike, SentinelOne, or Microsoft Defender deployment, tuned and actively monitored.
Advanced threat filtering, sandboxing, and impersonation protection for every mailbox.
Category-based web filtering blocking C2 traffic, malware delivery, and policy violations.
Weekly authenticated scans with prioritized remediation queues and risk-scored findings.
24/7 log aggregation, threat correlation, and escalation for suspicious behavioral patterns.
Simulated phishing campaigns and monthly micro-training for every user.
SB 220 / NRS 603A documentation, data mapping, breach notification protocols.
Security posture documentation packaged for carrier applications and renewals.
AWS · Azure · Microsoft 365
Cloud & Microsoft 365 Management
Cloud environments that stay healthy, not just deployed.
40%
Avg cloud cost reduction
Cloud deployments that are launched and forgotten are not managed — they are liabilities. We manage your Microsoft 365 tenant, Azure Active Directory, cloud storage, licensing, and security posture as ongoing operational responsibilities. For multi-cloud environments, we track costs, optimize resource utilization, and ensure every workload is covered by tested backup and recovery procedures.
What's Included
Exchange, Teams, SharePoint, OneDrive, and Intune management and optimization.
Identity governance, conditional access policies, and MFA enforcement across all users.
Reserved instance planning, rightsizing, and monthly FinOps review reports.
Cloud-to-cloud backup for Microsoft 365 with point-in-time restore for every mailbox and site.
Compliance audits and optimization to eliminate over-assignment and unused seat costs.
VM lifecycle management, scaling policies, and availability zone configuration.
Secure Score monitoring, policy compliance, and remediation of misconfigurations.
Phased on-premises to cloud migrations with zero data loss and user-transparent cutovers.
SD-WAN · Wireless · Structured Cabling
Network Infrastructure Management
Networks engineered for the traffic of tomorrow.
99.9%
Network uptime SLA
Most Southern Nevada businesses are running on networks that were designed five years ago for half their current user count. We audit, redesign, and manage network infrastructure for organizations that have outgrown their original environment — from SD-WAN deployments to structured cabling, wireless density optimization, and firewall management that does not slow your team down.
What's Included
Palo Alto, Fortinet, and Meraki MX firewalls configured, patched, and actively monitored.
Post-deployment RF surveys and access point tuning for offices, warehouses, and venues.
Centralized policy management, failover testing, and WAN performance reporting.
VLAN architecture separating corporate, guest, IoT, POS, and operational technology.
Dual-carrier configurations with automatic failover for single-ISP-dependent sites.
Cat6/Cat6A and fiber backbone installations with full TIA/EIA-568 documentation.
Traffic prioritization for voice, video conferencing, and business-critical SaaS applications.
Living topology diagrams, IP addressing tables, and change log maintained in real time.
vCTO · Roadmaps · Budget Planning
IT Strategy & Virtual CTO
Technology leadership without the executive cost.
20yrs
Las Vegas IT leadership
Las Vegas businesses deserve the same strategic IT leadership that Fortune 500 companies rely on. As your fractional CTO, we assess your full technology environment, build 3-year investment roadmaps tied to revenue and operational goals, and represent technology strategy at the board level. You get the expertise of a seasoned IT executive for a fraction of the cost.
What's Included
Sequenced investment plans prioritized by ROI, risk reduction, and strategic business value.
Monthly board-level reporting, vendor negotiations, and technology governance.
Scored evaluations across 8 capability domains benchmarked against industry peers.
OpEx/CapEx planning with TCO analysis and approval-ready business case documents.
Contract reviews, renegotiation support, and vendor scorecards with performance accountability.
PCI-DSS, HIPAA, SOC 2, and Nevada regulatory gap analysis with remediation timelines.
Technical risk assessments for acquisition targets covering infrastructure, security, and debt.
Cloud adoption, automation, and AI readiness plans tailored to your industry vertical.
Why MTSolutions Group
What Makes Us
Different in This Market.
There are dozens of IT companies in Las Vegas. Very few combine enterprise-level depth with genuine local knowledge of the Southern Nevada business environment.
US-based engineers at every tier
No offshore queues or script readers. Every support interaction is handled by an engineer based in the United States.
On-site coverage across Southern Nevada
Field technicians dispatched anywhere in the Las Vegas metro, Henderson, and beyond — typically within 2 hours.
Fixed monthly pricing, no hidden fees
Transparent per-seat pricing with documented SLAs. You will never be surprised by overage charges or scope creep.
Forbes Technology Council recognized
Our leadership sits on the Forbes Technology Council — peer-reviewed admission that reflects the depth of our expertise.
Proactive, not reactive
We resolve over 80% of issues before your team notices them through continuous automated monitoring and alerting.
Vendor-agnostic recommendations
No vendor kickbacks. Every technology recommendation is based solely on fit for your specific environment and budget.
Industries Served
IT Management Across
Every Southern Nevada Sector.
Generic IT management does not work for Las Vegas. We bring vertical-specific knowledge to every industry we serve — understanding the compliance requirements, operational rhythms, and technology patterns unique to each sector.
Gaming & Hospitality
Healthcare & Clinics
Legal & Professional Services
Real Estate & Property Management
Construction & Trades
Finance & Insurance
Tribal Government
Retail & Restaurant
“Las Vegas businesses deserve the same enterprise-grade IT management that global companies rely on — at a price point that makes sense for this market.”
Mark Ruber · Founder, MTSolutions Group · Forbes Technology Council Member
Ready to Get Started
Stop Reacting to IT Problems.
Start Preventing Them.
Schedule a free IT assessment for your Las Vegas, Henderson, or Southern Nevada business. No obligation — we will show you exactly where your environment stands and what it would take to get it to where it needs to be.