MTSolutions Group · Business Operations

Operational Excellence
By Design.

We diagnose, redesign, and optimize the operational systems that determine whether your organization scales smoothly or strains under its own weight — from process efficiency to strategic alignment.

20yrs

Las Vegas Ops Experience

Deep local market and regulatory expertise

100+

Organizations Transformed

Across 50+ industries in the Las Vegas metro

18%

Avg Cost Reduction

Delivered within the first 6 months of engagement

28%

Avg Capacity Reclaimed

Through process optimization and automation

Operations Services

Eight Practice Areas.
One Integrated Ops Practice.

Operational consulting is not advice from a distance. We embed with your team, learn your systems, and deliver changes that stick because we designed them alongside the people who have to live with them.

Process Design · Workflow · Automation Readiness

Operations Optimization

Most organizations waste 20–30% of their capacity. We get it back.

28%

Avg capacity reclaimed

Operational waste is not always visible — it hides in handoff delays, redundant approvals, manual re-entry, and processes built for a business that no longer exists. We map every workflow end-to-end, quantify the cost of each inefficiency in real dollars, and rebuild your operations for throughput rather than activity. Our work is not theoretical: every redesigned process comes with documented SOPs, role accountability matrices, and measurable KPIs so performance is tracked from day one.

What's Included

End-to-End Process Mapping

Value stream mapping of all core business processes with time-motion analysis and cost quantification.

Bottleneck Analysis

Statistical identification of constraint points with root-cause analysis and throughput modeling.

Workflow Redesign

Future-state process design with stakeholder co-creation and change management planning.

SOP Development

Role-by-role standard operating procedures with version control and training integration.

Automation Trigger Design

Identification of automation-ready tasks with business case and integration requirements.

Operational KPI Dashboards

Real-time performance dashboards measuring throughput, cycle time, and quality metrics.

Capacity Planning

Demand forecasting and resource allocation modeling to prevent bottlenecks before they occur.

Post-Implementation Review

Structured 90-day post-launch review with variance analysis and continuous improvement backlog.

Vision · OKRs · Balanced Scorecard · QBRs

Strategic Planning & OKRs

Vision without execution is hallucination.

4.6x

OKR-aligned revenue growth

Most organizations have a strategic plan that lives in a PDF — consulted once a year, forgotten the rest. We facilitate structured strategic planning engagements with your leadership team that produce a living strategy: clear OKRs, quarterly business review cadences, and the organizational alignment mechanisms that make strategy a daily operational reality rather than an annual event. We design the rhythm that keeps every department moving toward the same north star.

What's Included

Leadership Strategy Workshops

Facilitated 2-day offsite strategy sessions using structured frameworks (SWOT, Blue Ocean, Jobs-to-Be-Done).

OKR Framework Design

Company, department, and individual OKR architecture with cascading alignment and grading rubrics.

Balanced Scorecard

Financial, customer, process, and learning metrics balanced across four perspectives.

Vision & Mission Refinement

Executive alignment sessions that produce a clear, actionable, and motivating organizational direction.

Quarterly Business Reviews

QBR agenda design, facilitation, and documentation with action tracking and accountability assignment.

Strategy Communication Plans

Town hall decks, manager talking points, and all-hands materials that cascade strategy downward.

Competitive Strategy Development

Market positioning analysis, competitive response playbooks, and differentiation roadmaps.

Board Strategy Decks

Board-ready strategy presentations with financial scenarios, risk analysis, and growth projections.

3-Year Models · Vendor Contracts · CFO Advisory

Tech & Marketing Budget & Financial Planning

Every budget dollar should earn its place.

18%

Avg cost reduction delivered

Strategic financial planning is the difference between organizations that grow sustainably and those that oscillate between cash crises and growth spurts. We build 3-year financial models, manage vendor contracts at scale, identify cost-reduction opportunities without cutting muscle, and create the reporting structures that give leadership real-time financial visibility. We serve as your fractional CFO function when internal finance capacity is limited.

What's Included

3-Year Financial Modeling

Bottom-up revenue and cost models with scenario analysis across base, upside, and downside cases.

Annual Budget Development

Departmental budget build process with cost center accountability and approval workflows.

Vendor Contract Negotiation

Contract review, benchmarking, and renegotiation support across your full vendor portfolio.

Cost-Reduction Analysis

Zero-based budget exercises and spend categorization to identify savings without operational impact.

Budget vs. Actuals Tracking

Monthly variance reporting with narrative explanations and corrective action recommendations.

Cash Flow Forecasting

13-week rolling cash flow forecasts with early warning indicators for liquidity events.

Fractional CFO Services

Regular board and leadership engagement as your CFO function on an advisory basis.

Capital Allocation Framework

ROI-based capital prioritization model for competing investment opportunities.

PMO · Governance · Risk · Program Management

Project Management Office

70% of projects fail. We put yours in the 30% that succeed.

70%

Projects fail without PMO governance

According to the Project Management Institute, 70% of projects fail to deliver on time, on budget, or on scope. The root cause is almost never technical — it is governance: unclear ownership, undisciplined change management, incomplete risk registers, and executive visibility that arrives too late to course-correct. Our PMO practice implements the frameworks, tooling, and governance structures that put your projects in the 30% that succeed, with executive-level visibility at every milestone.

What's Included

PMO Framework Implementation

Agile, waterfall, or hybrid PMO framework design matched to your organization's culture and project portfolio.

Program Governance Design

Steering committee structures, decision rights, escalation paths, and approval authority matrices.

Milestone & Dependency Management

Critical path modeling, dependency mapping, and automated milestone tracking in your project system.

Risk Register Development

Probability/impact risk matrices with mitigation plans, owners, and quarterly review cadence.

Resource Planning & Allocation

Cross-project resource demand modeling and capacity planning for shared teams.

Project Financial Management

Budget tracking, earned value analysis, and financial forecasting for every active project.

Executive Status Reporting

One-page project health dashboards for board and executive stakeholders.

Change Management

Stakeholder impact analysis, communication planning, and resistance management for major projects.

Gaming · Healthcare · Cannabis · Tribal

Compliance & Regulatory

Las Vegas operates in some of the most regulated environments in the world.

$14.8M

Avg cost of non-compliance

Gaming, healthcare, cannabis, and tribal government — the industries that define Las Vegas operate under overlapping federal, state, and tribal regulatory frameworks that evolve constantly. The average cost of non-compliance is $14.8M. We map your full regulatory obligation landscape, build audit-ready documentation, and train your team to maintain compliance without making it a full-time distraction from operations.

What's Included

Regulatory Obligation Mapping

Comprehensive inventory of all applicable federal, state, tribal, and local regulatory requirements.

Compliance Program Design

Governance structure, policy library, and monitoring program that operationalizes compliance.

Audit Preparation & Management

Pre-audit gap analysis, evidence package preparation, and auditor management during examination.

Policy & Procedure Development

Compliant operational policies across HR, finance, IT, and operational domains.

Gaming Control Board Compliance

GCB reporting procedures, internal control documentation, and cage/surveillance compliance frameworks.

Healthcare Compliance (HIPAA)

HIPAA risk analysis, policies and procedures, BAA management, and workforce training programs.

Cannabis Regulatory Compliance

CCB and state seed-to-sale tracking compliance, license renewal support, and inspection preparation.

Ongoing Compliance Monitoring

Regulatory change monitoring, quarterly compliance reviews, and board-level compliance reporting.

Vendor Audit · Contracts · SLA · Procurement

Vendor & Contract Management

Vendor sprawl costs organizations millions in duplicate services.

22%

Avg vendor cost reduction

The average mid-market organization has 40% more vendor relationships than it needs, and pays above-market rates on 60% of the contracts it keeps. We audit your vendor landscape, consolidate where it makes sense, renegotiate contracts with data-driven benchmarks, implement scorecards that hold suppliers accountable to agreed SLAs, and build the procurement process that prevents the sprawl from returning.

What's Included

Vendor Portfolio Audit

Complete vendor inventory with spend analysis, overlap identification, and strategic value assessment.

Contract Review & Benchmarking

Term-by-term contract review with market benchmark comparisons for key commercial terms.

Contract Renegotiation

Data-backed negotiation support for rate reductions, improved SLAs, and exit flexibility.

SLA Monitoring

Vendor SLA tracking dashboards with automated alerts for breach and performance degradation.

Vendor Scorecards

Quarterly vendor performance reviews using objective KPI frameworks and accountability protocols.

RFP & Procurement Management

RFP design, vendor evaluation matrices, and selection recommendation for new vendor relationships.

Vendor Consolidation Strategy

Consolidation roadmap with financial impact modeling and transition risk management.

Master Vendor Agreements

Standardized MSA templates that shift commercial risk and protect your organization by default.

Dashboards · KPIs · Cross-System Analytics

Executive Reporting & Analytics

Leaders can only manage what they can see.

10x

Faster executive decisions

Most organizations have more data than they know what to do with and less visibility than they need to make decisions confidently. We build real-time executive dashboards that consolidate data from every system — finance, operations, HR, marketing, and technology — into a single coherent view of organizational health. Our reporting frameworks are designed for the two audiences that matter most: the leadership team that needs to act daily and the board that needs to assess quarterly.

What's Included

Executive Dashboard Design

Single-screen operational health views with drill-down capabilities for every major business function.

Cross-System Data Integration

Data pipelines connecting your ERP, CRM, HRIS, marketing, and operational platforms.

KPI Definition & Benchmarking

Consensus KPI libraries with industry benchmarks and target-setting frameworks by department.

Financial Analytics

P&L, cash flow, and balance sheet dashboards with period-over-period trending and scenario modeling.

Operational Analytics

Throughput, quality, customer service, and productivity metrics in real-time operational views.

Board-Level Reporting

Quarterly board packages with financial summary, strategic progress, and risk register updates.

Anomaly Alerting

Automated alert rules for KPI deviations beyond defined thresholds, delivered to relevant owners.

Monthly Business Review Cadence

MBR agenda design and facilitation with standardized reporting across all business units.

Research

Organizations with mature operations
are 2.5x more likely to hit revenue targets.

— McKinsey Global Operations Survey, 2024

Sector Experience

Built for Las Vegas'
Most Complex Environments

Gaming & Casino Hospitality

GCB ComplianceCage Operations24/7 Continuity

Operational redesign and regulatory compliance for casino floor-to-back-office operations, including cage management, surveillance standards, gaming commission reporting workflows, and Title 31 BSA compliance programs.

Tribal Government Entities

Tribal SovereigntyBIA ComplianceNIGC Regulations

Full operational governance frameworks for tribal organizations — compliance programs, budget development aligned to tribal council objectives, strategic planning under sovereign governance structures, and federal reporting.

Healthcare & Human Services

HIPAAFQHC OperationsPayer Management

HIPAA-compliant operations, clinical workflow optimization, medical billing denial management redesign, payer contract negotiations, and operational frameworks for federally qualified health centers.

Cannabis & Agriculture

CCB ComplianceSeed-to-SaleMulti-Site Ops

Seed-to-sale operational compliance, licensing workflow management, staff operations playbooks, METRC compliance procedures, and multi-location scaling frameworks for Nevada cannabis license holders.

Our Methodology

Assess. Design.
Implement. Sustain.

01

Assess

A two-week operational diagnostic: we interview stakeholders at every level, map all workflows, audit financials, review compliance posture, and produce a prioritized gap analysis with financial impact scores for every finding.

02

Design

We co-design the new operational model with your leadership team — workflows, org structure, reporting architecture, and governance — building stakeholder ownership before any change begins.

03

Implement

Phased implementation with dedicated project management, change management support, and measurable checkpoints so progress is visible, reversible if needed, and celebrated when milestones are hit.

04

Sustain

Ongoing advisory, quarterly business reviews, dashboard monitoring, and continuous improvement cycles that compound value month over month and prevent operational entropy.

Ready to Build
Operational Excellence?

Start with a free operational assessment. We will map your top three capacity constraints and provide a prioritized roadmap in the first meeting.

© 2026 MTSolutions Group. All rights reserved.

Las Vegas, Nevada · Serving businesses since 2019