
MTSolutions GroupAI · Technology · CreativeMTSolutions Group · Business Operations
Operational Excellence
By Design.
We diagnose, redesign, and optimize the operational systems that determine whether your organization scales smoothly or strains under its own weight — from process efficiency to strategic alignment.
20yrs
Las Vegas Ops Experience
Deep local market and regulatory expertise
100+
Organizations Transformed
Across 50+ industries in the Las Vegas metro
18%
Avg Cost Reduction
Delivered within the first 6 months of engagement
28%
Avg Capacity Reclaimed
Through process optimization and automation
Operations Services
Eight Practice Areas.
One Integrated Ops Practice.
Operational consulting is not advice from a distance. We embed with your team, learn your systems, and deliver changes that stick because we designed them alongside the people who have to live with them.
Process Design · Workflow · Automation Readiness
Operations Optimization
Most organizations waste 20–30% of their capacity. We get it back.
28%
Avg capacity reclaimed
Operational waste is not always visible — it hides in handoff delays, redundant approvals, manual re-entry, and processes built for a business that no longer exists. We map every workflow end-to-end, quantify the cost of each inefficiency in real dollars, and rebuild your operations for throughput rather than activity. Our work is not theoretical: every redesigned process comes with documented SOPs, role accountability matrices, and measurable KPIs so performance is tracked from day one.
What's Included
Value stream mapping of all core business processes with time-motion analysis and cost quantification.
Statistical identification of constraint points with root-cause analysis and throughput modeling.
Future-state process design with stakeholder co-creation and change management planning.
Role-by-role standard operating procedures with version control and training integration.
Identification of automation-ready tasks with business case and integration requirements.
Real-time performance dashboards measuring throughput, cycle time, and quality metrics.
Demand forecasting and resource allocation modeling to prevent bottlenecks before they occur.
Structured 90-day post-launch review with variance analysis and continuous improvement backlog.
Vision · OKRs · Balanced Scorecard · QBRs
Strategic Planning & OKRs
Vision without execution is hallucination.
4.6x
OKR-aligned revenue growth
Most organizations have a strategic plan that lives in a PDF — consulted once a year, forgotten the rest. We facilitate structured strategic planning engagements with your leadership team that produce a living strategy: clear OKRs, quarterly business review cadences, and the organizational alignment mechanisms that make strategy a daily operational reality rather than an annual event. We design the rhythm that keeps every department moving toward the same north star.
What's Included
Facilitated 2-day offsite strategy sessions using structured frameworks (SWOT, Blue Ocean, Jobs-to-Be-Done).
Company, department, and individual OKR architecture with cascading alignment and grading rubrics.
Financial, customer, process, and learning metrics balanced across four perspectives.
Executive alignment sessions that produce a clear, actionable, and motivating organizational direction.
QBR agenda design, facilitation, and documentation with action tracking and accountability assignment.
Town hall decks, manager talking points, and all-hands materials that cascade strategy downward.
Market positioning analysis, competitive response playbooks, and differentiation roadmaps.
Board-ready strategy presentations with financial scenarios, risk analysis, and growth projections.
3-Year Models · Vendor Contracts · CFO Advisory
Tech & Marketing Budget & Financial Planning
Every budget dollar should earn its place.
18%
Avg cost reduction delivered
Strategic financial planning is the difference between organizations that grow sustainably and those that oscillate between cash crises and growth spurts. We build 3-year financial models, manage vendor contracts at scale, identify cost-reduction opportunities without cutting muscle, and create the reporting structures that give leadership real-time financial visibility. We serve as your fractional CFO function when internal finance capacity is limited.
What's Included
Bottom-up revenue and cost models with scenario analysis across base, upside, and downside cases.
Departmental budget build process with cost center accountability and approval workflows.
Contract review, benchmarking, and renegotiation support across your full vendor portfolio.
Zero-based budget exercises and spend categorization to identify savings without operational impact.
Monthly variance reporting with narrative explanations and corrective action recommendations.
13-week rolling cash flow forecasts with early warning indicators for liquidity events.
Regular board and leadership engagement as your CFO function on an advisory basis.
ROI-based capital prioritization model for competing investment opportunities.
PMO · Governance · Risk · Program Management
Project Management Office
70% of projects fail. We put yours in the 30% that succeed.
70%
Projects fail without PMO governance
According to the Project Management Institute, 70% of projects fail to deliver on time, on budget, or on scope. The root cause is almost never technical — it is governance: unclear ownership, undisciplined change management, incomplete risk registers, and executive visibility that arrives too late to course-correct. Our PMO practice implements the frameworks, tooling, and governance structures that put your projects in the 30% that succeed, with executive-level visibility at every milestone.
What's Included
Agile, waterfall, or hybrid PMO framework design matched to your organization's culture and project portfolio.
Steering committee structures, decision rights, escalation paths, and approval authority matrices.
Critical path modeling, dependency mapping, and automated milestone tracking in your project system.
Probability/impact risk matrices with mitigation plans, owners, and quarterly review cadence.
Cross-project resource demand modeling and capacity planning for shared teams.
Budget tracking, earned value analysis, and financial forecasting for every active project.
One-page project health dashboards for board and executive stakeholders.
Stakeholder impact analysis, communication planning, and resistance management for major projects.
Gaming · Healthcare · Cannabis · Tribal
Compliance & Regulatory
Las Vegas operates in some of the most regulated environments in the world.
$14.8M
Avg cost of non-compliance
Gaming, healthcare, cannabis, and tribal government — the industries that define Las Vegas operate under overlapping federal, state, and tribal regulatory frameworks that evolve constantly. The average cost of non-compliance is $14.8M. We map your full regulatory obligation landscape, build audit-ready documentation, and train your team to maintain compliance without making it a full-time distraction from operations.
What's Included
Comprehensive inventory of all applicable federal, state, tribal, and local regulatory requirements.
Governance structure, policy library, and monitoring program that operationalizes compliance.
Pre-audit gap analysis, evidence package preparation, and auditor management during examination.
Compliant operational policies across HR, finance, IT, and operational domains.
GCB reporting procedures, internal control documentation, and cage/surveillance compliance frameworks.
HIPAA risk analysis, policies and procedures, BAA management, and workforce training programs.
CCB and state seed-to-sale tracking compliance, license renewal support, and inspection preparation.
Regulatory change monitoring, quarterly compliance reviews, and board-level compliance reporting.
Vendor Audit · Contracts · SLA · Procurement
Vendor & Contract Management
Vendor sprawl costs organizations millions in duplicate services.
22%
Avg vendor cost reduction
The average mid-market organization has 40% more vendor relationships than it needs, and pays above-market rates on 60% of the contracts it keeps. We audit your vendor landscape, consolidate where it makes sense, renegotiate contracts with data-driven benchmarks, implement scorecards that hold suppliers accountable to agreed SLAs, and build the procurement process that prevents the sprawl from returning.
What's Included
Complete vendor inventory with spend analysis, overlap identification, and strategic value assessment.
Term-by-term contract review with market benchmark comparisons for key commercial terms.
Data-backed negotiation support for rate reductions, improved SLAs, and exit flexibility.
Vendor SLA tracking dashboards with automated alerts for breach and performance degradation.
Quarterly vendor performance reviews using objective KPI frameworks and accountability protocols.
RFP design, vendor evaluation matrices, and selection recommendation for new vendor relationships.
Consolidation roadmap with financial impact modeling and transition risk management.
Standardized MSA templates that shift commercial risk and protect your organization by default.
Dashboards · KPIs · Cross-System Analytics
Executive Reporting & Analytics
Leaders can only manage what they can see.
10x
Faster executive decisions
Most organizations have more data than they know what to do with and less visibility than they need to make decisions confidently. We build real-time executive dashboards that consolidate data from every system — finance, operations, HR, marketing, and technology — into a single coherent view of organizational health. Our reporting frameworks are designed for the two audiences that matter most: the leadership team that needs to act daily and the board that needs to assess quarterly.
What's Included
Single-screen operational health views with drill-down capabilities for every major business function.
Data pipelines connecting your ERP, CRM, HRIS, marketing, and operational platforms.
Consensus KPI libraries with industry benchmarks and target-setting frameworks by department.
P&L, cash flow, and balance sheet dashboards with period-over-period trending and scenario modeling.
Throughput, quality, customer service, and productivity metrics in real-time operational views.
Quarterly board packages with financial summary, strategic progress, and risk register updates.
Automated alert rules for KPI deviations beyond defined thresholds, delivered to relevant owners.
MBR agenda design and facilitation with standardized reporting across all business units.
Research
Organizations with mature operations
are 2.5x more likely to hit revenue targets.
— McKinsey Global Operations Survey, 2024
Sector Experience
Built for Las Vegas'
Most Complex Environments
Gaming & Casino Hospitality
Operational redesign and regulatory compliance for casino floor-to-back-office operations, including cage management, surveillance standards, gaming commission reporting workflows, and Title 31 BSA compliance programs.
Tribal Government Entities
Full operational governance frameworks for tribal organizations — compliance programs, budget development aligned to tribal council objectives, strategic planning under sovereign governance structures, and federal reporting.
Healthcare & Human Services
HIPAA-compliant operations, clinical workflow optimization, medical billing denial management redesign, payer contract negotiations, and operational frameworks for federally qualified health centers.
Cannabis & Agriculture
Seed-to-sale operational compliance, licensing workflow management, staff operations playbooks, METRC compliance procedures, and multi-location scaling frameworks for Nevada cannabis license holders.
Our Methodology
Assess. Design.
Implement. Sustain.
01
Assess
A two-week operational diagnostic: we interview stakeholders at every level, map all workflows, audit financials, review compliance posture, and produce a prioritized gap analysis with financial impact scores for every finding.
02
Design
We co-design the new operational model with your leadership team — workflows, org structure, reporting architecture, and governance — building stakeholder ownership before any change begins.
03
Implement
Phased implementation with dedicated project management, change management support, and measurable checkpoints so progress is visible, reversible if needed, and celebrated when milestones are hit.
04
Sustain
Ongoing advisory, quarterly business reviews, dashboard monitoring, and continuous improvement cycles that compound value month over month and prevent operational entropy.
Ready to Build
Operational Excellence?
Start with a free operational assessment. We will map your top three capacity constraints and provide a prioritized roadmap in the first meeting.
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Las Vegas, Nevada · Serving businesses since 2019